Legal and policies

One consistent set of documents, each with a version number and an effective date. Older versions are kept.

Before launch: every document below is a draft being reviewed by our solicitor. None is in force yet, and no one can sign up or pay until they are.

Document	Covers	Version	Status
Website and membership terms	Accounts, the service, billing, cancelling, liability	0.1	Draft
Privacy notice	What we collect, why, who sees it, how long we keep it, your rights	0.1	Draft
No-slagging and moderation policy	What can and can't be written, checking, reporting, enforcement	0.1	Draft
Complaints, disputes and appeals	Complaints, the dispute process, outcomes, appeals, outside help	0.1	Draft
Advertising and partner rules	Adverts, approval, partner agreements, separation of money and fairness	0.1	Draft
Cookie notice	What your browser stores	0.1	Draft
Your rights	Data protection requests and challenging a record	0.1	Draft

Who runs it

Check the Customer is run by Gary West and Simeon Paterson on the Isle of Wight. Email checkthecustomer@hotmail.com or ring 07355 420282.
Our business details and ICO registration number will be shown here before paid plans start.

What we are not

Check the Customer is not a court, debt collector, credit-reference agency, financial adviser, insurer, law firm or government body, and does not guarantee payment.